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Our Customer Support department will reply within 3 days. Need quick assistance? Contact us via our live chat.


Kindly note that cancellations within 24 hours of arrival are not possible.

If you want to change or cancel your reservation before this period, login to our website via the link in your confirmation email or by using the 'Sign in' link. For changes within 24 hours of your arrival or during your reservation period, please contact the parking provider via the phone number in your confirmation email.

Do you need your receipt? Please read this article to easily find it.

Pay attention!

If anything changes in your trip within 24 hours before your arrival at the parking or during the weekend, inform the parking directly, by the phone number that can be found in your confirmation email. If you have not received your confirmation email, please refer to this article.

Outside office hours we are not able to answer your email. If you have an urgent question, please refer to our frequently asked questions.

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